Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us such as name, address and email.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (where applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you agree to the collection and use for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?
If after accepting you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at [email protected] or by writing to: Hamacas Paradise 15a Avenida A 36 -45 Zona 12, Villa Sol 2, Apt 23-34, GU, 01012, Guatemala
SECTION 3 – DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms of Service.
SECTION 4 – HAMACAS PARADISE

Your data is stored through Hamacas Paradise data storage, databases and the general Hamacas Paradise application. Your data is stored on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Hamacas Paradise stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is complete, your purchase transaction information is erased.

All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.

For a clearer overview, you may also want to read the Hamacas Paradise Terms of Service here or Privacy Statement here.

SECTION 5 – THIRD PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for purchase-related transactions.

For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.

In particular, remember that some providers may be located or have facilities that are in a different jurisdiction than you or us. So if you wish to proceed with a transaction that involves the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

By way of example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store website or redirect to a third-party site or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.

Links

When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.

SECCIÓN 6 – SEGURIDAD

Para proteger tu información personal, tomamos precauciones razonables y seguimos las mejores prácticas de la industria para asegurarnos de que no haya pérdida de manera inapropiada, mal uso, acceso, divulgación, alteración o destrucción de esta.

SI nos proporcionas la información de tu tarjeta de crédito, dicha información es encriptada mediante la tecnología Secure Socket Layer (SSL) y se almacena con un cifrado AES-256.  Aunque ningún método de transmisión a través de Internet o de almacenamiento electrónico es 100% seguro, seguimos todos los requisitos de PCI-DSS e implementamos normas adicionales aceptadas por la industria.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer, write to us at [email protected]/intl or by postal mail at Hamacas Paradise 15a Avenida A 36-45 Zona 12, Villa Sol 2, Apto 23-34,, GU, 01012, Guatemala.